Contact Us

Get in Touch

We'd love to hear from you! Whether you have questions, feedback, suggestions, or need support, our team is here to help. Choose the best way to reach us below.

📧 Email Support

General Inquiries:
[email protected]

Technical Support:
[email protected]

Business & Partnerships:
[email protected]

We typically respond within 24 hours during business days.

💬 Quick Support

For immediate assistance with common issues:

Game not loading? Try refreshing the page or clearing your browser cache
Connection issues? Check your internet connection and firewall settings
AI too easy/hard? Adjust the difficulty level in game settings
Mobile issues? Ensure you're using a modern browser with JavaScript enabled

🐛 Bug Reports

Found a bug? Help us improve by reporting it! Please include:

Your browser and version
Your device type (desktop/mobile/tablet)
Steps to reproduce the issue
Screenshots if applicable
Any error messages you see

The more details you provide, the faster we can fix the issue!

💡 Feature Requests

Have an idea for a new feature? We're always looking to improve Gomoku Online based on user feedback. Popular requests include:

Tournament systems
Player rankings and statistics
Custom board themes
Replay system
Social features

Share your ideas with us - they might make it into the next update!

🤝 Partnerships

Interested in partnering with Gomoku Online? We're open to collaborations with:

Educational institutions
Gaming communities
Content creators
Technology partners
Sponsors and advertisers

📍 Response Times

We strive to respond to all inquiries promptly:

Technical Support: Within 24 hours
General Inquiries: Within 48 hours
Business Partnerships: Within 3-5 business days
Bug Reports: Acknowledgment within 24 hours

Response times may be longer during weekends and holidays.